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Frequently Asked Questions

Everything you need to know about ViewerQ

What is ViewerQ?

ViewerQ is a free queue management tool designed for Twitch and Kick streamers who play games with their viewers. It automates the entire process of viewer selection, Discord voice channel creation, and lobby organization, replacing manual methods like chat-based queues or spreadsheets.

How does ViewerQ work?

ViewerQ works in three simple steps. First, viewers type !join in your Twitch or Kick chat to enter the queue. Second, you click "Pull Players" on your streamer dashboard to randomly select or pick viewers. Third, ViewerQ automatically creates a temporary Discord voice channel and sends invites to the selected viewers. The entire process takes under 30 seconds.

Is ViewerQ free to use?

Yes, ViewerQ is completely free to use. There are no hidden fees, no premium tiers, and no feature gates. All core features including queue management, Discord integration, and the streamer dashboard are available at no cost.

What do I need to get started with ViewerQ?

To get started, you need a Twitch or Kick account (for chat integration) and a Discord server (for voice channels). Simply sign up at viewerq.gg, connect your Twitch and/or Kick account along with Discord, and add the ViewerQ bot to your Discord server. Setup takes less than 5 minutes.

Can viewers prioritize Subscribers and VIPs?

Yes, ViewerQ supports weighted lottery selection that can automatically prioritize Twitch and Kick Subscribers and VIPs. Streamers can configure priority weights from their dashboard, giving Subs and VIPs higher chances of being selected while still keeping the queue fair for all viewers.

Does ViewerQ work with Kick?

Yes! ViewerQ fully supports Kick alongside Twitch. Kick streamers can connect their Kick account, and viewers can join queues via Kick chat commands just like on Twitch. All the same features — queue management, Discord integration, and the streamer dashboard — work seamlessly with Kick.

Can I use ViewerQ on both Twitch and Kick at the same time?

Yes, ViewerQ supports connecting both your Twitch and Kick accounts simultaneously. You can manage queues across both platforms from a single dashboard. Viewers from either platform can join the same queue using the !join command in their respective chat.

Is ViewerQ safe and secure?

ViewerQ prioritizes security. All data is transmitted over HTTPS, passwords are hashed with bcrypt, and OAuth tokens are stored securely. Streamers have full control over who joins their voice channels, with one-click kick functionality to remove disruptive players instantly. ViewerQ complies with GDPR and CCPA privacy regulations.

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